Refund policy

Returns and Refunds

Please contact us within 30 days of delivery if your item arrives damaged, defective, incorrect, or missing. Include your order number and clear photos or video of the issue so we can review your request.

If your request is eligible, we will offer a replacement or a refund to the original payment method.

Please do not send an item back without contacting us first and receiving return instructions. Unapproved returns cannot be accepted.

Cancellation requests must be submitted as soon as possible. We can cancel and refund an order only before it has entered processing or shipped.

For all other return requests, contact us before sending anything back. Nothing in this policy limits rights that apply under applicable law.